Ninety-nine percent of what looks like listening in the world is not genuine listening, it’s just waiting at a stoplight with the mind’s engine running until the light turns green and we can go again. — Bob Burg

Ninety-nine percent of what looks like listening in the world is not genuine listening, it’s just waiting at a stoplight with the mind’s engine running until the light turns green and we can go again. — Bob Burg