If I can make you smile, I can make you happy. If I can make you frown, I can make you sad. Emotion, in this sense, goes outside-in. If we think about emotion this way—as outside-in, not inside-out—it is possible to understand how some people can have an enormous amount of influence over others. — Malcolm Gladwell

If I can make you smile, I can make you happy. If I can make you frown, I can make you sad. Emotion, in this sense, goes outside-in. If we think about emotion this way—as outside-in, not inside-out—it is possible to understand how some people can have an enormous amount of influence over others. — Malcolm Gladwell